Purchasing Policy

BUYING OR ORDERING WINE ONLINE
  • Before you make a purchase you need to register your address with us by selecting the 'Register' button on the main navigation bar. Then:
  • At Boucheron Wines we package and sell wines in multiples of 6.
  • Prices are quoted per bottle for comparison purposes but final purchases may only be in multiples of 6 when checking out as there are 6 bottles in a standard Boucheron Wines delivery case.
  • Simply purchase individual bottles by selecting “add to cart” and then make sure that when you are ready to check out and pay that the wines selected are in a multiple of six i.e. 6, 12 or 18 bottles for example.
  • You may continue browsing and add as many selections of a “bottle” as you please – you only make your final selection at the checkout stage.
  • To view or edit your cart, select “My Wine Cart” in the top right hand side of the screen. When you have made your final decision, make sure the wine you have selected is in multiples of six and then select “clear cart to checkout”.
  • The billing address will be used for delivery unless the user or shopper enters a specific shipping address during registration.
  • Delivery costs will depend on whether your delivery address is covered by our standard delivery rates and regions. If the address is not covered by our standard rates or regions please contact us directly at info@boucheron.co.za
  • Please find our standard delivery rates and regions below.
  • Delivery schedule at standard delivery rates is 1 to 5 working days. For areas and orders not covered by our standard delivery rates, delivery time and price will be calculated on an individual basis.
  • We are here to help. Any queries (quick response) may be directed to info@boucheron.co.za
STANDARD DELIVERY RATES AND REGIONS

Please note: Boucheron Wines sells wines in multiples of 6.

Region 1: Greater Johannesburg | Pretoria | Durban
6 or 12 bottles: R75.00 incl., delivered in 1 to 5 working days between 9:00 am and 17:00 pm.
Above 12 bottles: Please contact us at nick@boucheron.co.za and we will quote you individually.
Collect: Customers waive the delivery fee if they collect their order directly from our offices at 32 Liner Avenue, Laser Park, Johannesburg.

Region 2: Cape Town
6 or 12 bottles: R75.00 incl., delivered in 1 to 5 working days between 9:00 am and 17:00 pm.
Above 12 bottles: Please contact us directly at info@boucheron.co.za and we will quote you individually.

Region 3: All other areas not listed above
Delivery rates and schedule will be calculated on an individual basis. Please contact info@boucheron.co.za

REFUND POLICY

Although Boucheron Wines will always strive to provide the best possible service, mistakes do happen. If there has been a mistake with your order, we will gladly exchange the wines free of charge, provided the original wines delivered are returned to Boucheron Wines (we will collect).

At Boucheron Wines we strive to stock wines of the highest quality and value but we unfortunately will not exchange or refund opened wines that did not suite your personal taste or preference. We offer a 100% money back guarantee on unopened orders that you are not satisfied with, provided the original wines are returned to Boucheron Wines. If you need advice on wine selection before purchase, please don’t hesitate to contact info@boucheron.co.za for a quick and meaningful response.