P.O. Box 870
Telephone +27 (0)11-708-3444
Fax +27 (0)11-708-3615
Mondays - Fridays 8.00-16.00
57 Trevallyn Business Park West
Kya Sand / Randburg
Does Boucheron Wines accept EFT Payments?
Yes. We will only dispatch orders after proof of payment has been received. Please ensure to send your POP to email@example.com to ensure no delay.
How much does delivery cost?
The delivery fee is calculated in the first step of the checkout. Delivery to addresses in Main City Centres is R75 per case of 6 bottles. Please see below:
Main City Centres:
Johannesburg and immediate surrounding areas. Pretoria and immediate surrounding areas. Cape Town, Port Elizabeth, Durban, East London, George and Bloemfontein.
In which regions can I have my wine delivered?
Please consult our standard delivery rates and regions above. If your address does not fall under these regions please contact us at firstname.lastname@example.org and we will calculate a price and delivery schedule on an individual basis.
In which countries can I have wine delivered?
We deliver wine in South Africa. To have wines delivered outside of South Africa, please contact us at email@example.com. We will gladly arrange delivery in most countries.
Order Dispatch Confirmation
As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that your package is on its way. Deliveries will be made during office hours (09:00 - 17:00). If you have any special requirements please send an email to firstname.lastname@example.org and we will go out of our way to accommodate you. If you do not receive your order within our stipulated times, please email us immediately at email@example.com
Order Tracking and Delivery
Upon receiving the product, you agree to inspect the product for any faults, defects or damage. In the event of breakages or missing items please indicate it on the POD and contact us to replace it for you. Anyone authorised to receive the wine on your behalf can take delivery of your order, but they MUST be of legal age. This means 18+ in South Africa. Our courier might ask for identification and is entitled to refuse delivery if proof of legal age can’t be produced.
How long does it take for my wines to be delivered?
Our delivery times are within 5 working days for main city centres and within 7 working days for outlying areas. Although we do everything we can to deliver on time things happen and so we are unable to guarantee that all orders will be delivered within the stipulated time frame. To expediate your order please contact us at 011 708 3444 or firstname.lastname@example.org
When are the wines delivered?
The wines are delivered between 9:00 am and 17:00 pm on working days.
What if I want my wine sooner?
Please contact email@example.com as we have a number of options available for urgent delivery. One may also collect your wine personally at our Laser Park office in the greater Johannesburg region and forgo the delivery fee.